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1. PRIVACY POLICY (গোপনীয়তা নীতি)
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Effective Date: March 15, 2024
HiSpeed ("we," "our," or "us") is committed to safeguarding your privacy and ensuring the protection of your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to protect your data when you use our services.
1. Information We Collect
- Personal Information: Name, email address, physical address, phone number, billing details, and other information necessary to provide our services.
- Usage Data: Technical data including IP addresses, browsing behavior, device information, connection logs, and bandwidth usage data.
2. How We Use Your Information
- Service Provision and Maintenance: To deliver, manage, and improve our Internet services, including troubleshooting, technical support, and resolving connectivity issues.
- Customer Communication: To send important notifications, billing information, service updates, and promotional materials (with your consent where applicable).
- Compliance and Legal Requirements: To comply with regulatory requirements, legal obligations, and prevent fraud or illegal activities.
- Marketing and Customer Experience: To personalize our services and communication to better serve your needs.
3. Data Security
We implement a range of security measures designed to protect your personal and usage information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
4. Data Sharing and Disclosure
We do not sell, rent, or share personal information with third parties, except:
- Service Providers: Third-party vendors or contractors assisting in service delivery.
- Legal Compliance: When required by law or in response to legal processes.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
5. Your Rights and Choices
- Access your personal information.
- Request corrections to your data.
- Request deletion of your data.
- Opt-out of marketing communications.
1. PRIVACY POLICY (গোপনীয়তা নীতি)
============================================================
Effective Date: March 15, 2024
HiSpeed ("we," "our," or "us") is committed to safeguarding your privacy and ensuring the protection of your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to protect your data when you use our services.
1. Information We Collect
- Personal Information: Name, email address, physical address, phone number, billing details, and other information necessary to provide our services.
- Usage Data: Technical data including IP addresses, browsing behavior, device information, connection logs, and bandwidth usage data.
2. How We Use Your Information
- Service Provision and Maintenance: To deliver, manage, and improve our Internet services, including troubleshooting, technical support, and resolving connectivity issues.
- Customer Communication: To send important notifications, billing information, service updates, and promotional materials (with your consent where applicable).
- Compliance and Legal Requirements: To comply with regulatory requirements, legal obligations, and prevent fraud or illegal activities.
- Marketing and Customer Experience: To personalize our services and communication to better serve your needs.
3. Data Security
We implement a range of security measures designed to protect your personal and usage information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
4. Data Sharing and Disclosure
We do not sell, rent, or share personal information with third parties, except:
- Service Providers: Third-party vendors or contractors assisting in service delivery.
- Legal Compliance: When required by law or in response to legal processes.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
5. Your Rights and Choices
- Access your personal information.
- Request corrections to your data.
- Request deletion of your data.
- Opt-out of marketing communications.
Questions?+8801862133322support@hispeed.com.bd